Monster

While Monster once ruled the scene, they were getting outdone by competitors. They knew they had to do something disruptive. They came to us to help revolutionize how we get jobs.

Trucker in cabin of truck, parked at a parking lot and checking their phone with a smile

The key insight

While two-sided marketplaces are notoriously difficult, we saw some clear opportunities to treat job seekers better than all the competitors. If we could turn the tables and put job seekers more in control, we could motivate them to join—and then employers would quickly follow.

The bold strategy

Our goal was to make getting a job as easy as ordering pizza. We went through each and every little step of the process and made improvements so that job seekers could schedule and even get their first interview in less than 5 minutes.

Composite of screens showing onboarding flow for BetterThing app.

Big vision, one small detail at a time

For the initial phase, we focused on one vertical—truck drivers. That way, we could put our mind to details that would make the process truly better for this demographic. Way better. Leaps and bounds better. We created branding that was both specific and could be generalized.

Branded iconography showing stop sign
Branded iconography showing thumbs up
Branded iconography showing truck
Branded iconography showing fuel gauge

Boldium is an exceptional partner—true drivers of a consumer-centric experience that over delivered on the initial vision. They have become the partner that we cannot live without. They work in a very flexible, collaborative style that always seems to be there when we need them. At this point, having a planning meeting without the Boldium team would actually be irresponsible ;-)

Jonathan Hedlund , Product Lead, Monster

Eliminating applications. Forever.

In our interviews, we learned that filling out applications was the number one complaint. On competitor platforms, job seekers had to apply again and again… and again. We scrapped that. Fill out your preferences and details, get verified once, and never fill out an application again.

Composite of screens showing BetterThing user flow for onboarding.

Putting job seekers in the driver's seat

You know when you apply for a job and you have to wait on pins and needles to see if you get an interview? We eliminated that. If you're matched with a job you like, you can schedule an interview right then and there in the app. No more waiting to see if companies want to interview you.

Screen of BetterThing app showing calendering capabilities
Screen of BetterThing app showing location-based job alerts

How about an interview right now?

If job seekers are matched with an employer who’s online, they can get a phone interview right away. As in, right now.

Screen of BetterThing app showing interview booking capabilities

Boldium challenges you to think of other angles and perspectives, and works with you every step of the way. Additionally, as a start-up project, their range of expertise has helped fill multiple needs as we moved from ideation to pilot to post-launch.

Alex Hunsucker , VP Product Management, Monster

Branding

  • Brand strategy
  • Visual branding
  • Sub-brand definition

Design

  • Creative direction
  • UX/UI design
  • Design optimization
  • Visual design
  • Motion design
  • Accessibility

Strategy

  • Strategy pillars
  • Feature roadmapping
  • Personas
  • Information architecture

Research

  • Usability testing
  • Qualitative interviews